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What happened and what can you do to help?

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What happened?  The Capital Area Humane Society experienced significant water damage during the early morning hours of Saturday, December 17 when a sprinkler system pipe froze and burst in the ceiling of the upstairs training hall.  Water flooded the upstairs and went through the ceiling to the lobby, admin, adoptions, retail store and veterinary services areas.  The second floor structure is only over the front of the building; the animal housing areas were not affected.  See press coverage.

Current update (February 16, 2017):  Demolition and repair on the upstairs training hall has begun.  Drywall repair in the lobby area is also underway.  We are open regular hours for adoptions -- please pardon our mess! 

Thank you to the OSU College of Veterinary Medicine for making space available to our veterinary services team for surgeries.  Our veterinary services department will take several months to restore.

The Bells & Whiskers retail store was heavily damaged and no merchandise is available for purchase.  Dog licenses are available for purchase from the Client Care staff in adoptions. 

Dog and Puppy Behavior Training classes are on hold until further notice.  The STEPS class that begins February 16 will meet in the SAFER room.

Adoption Hours:  2-7pm Monday through Friday; Noon-5pm Sat/Sun.  Check for available pets.

The Animal Support Center continues to serve clients by appointment (ONLY).  Please call (614)777-7387 ext. 208.  Our ability to admit animals is on a case by case basis as we have suffered crippling damage to our veterinary services department.  View veterinary services post-cleanup/pre-demolition.

What about Animal Cruelty Investigations?  Our Animal Cruelty Investigations team continues to respond 7 days a week, 365 days a year.  Call (614)777-7387 ext. 250 to report suspected animal cruelty, neglect or abandonment within Franklin County.

What can I do to help?  Our biggest need is for financial support during the cleanup and recovery effort.  Insurance will most likely not cover everything that needs to happen to enable us to continue to provide the best quality of care and service to our animals and the public.  Some programs will be temporarily impacted and we ask for your patience and flexibility as we continue to assess the situation.

You can:

- Make a donation.

- Encourage friends and family to adopt a shelter pet.

- Follow us on Facebook at, Instagram and Twitter @CapAreaHumane and share our mission.

Thank you for your outpouring of concern and support -- it means everything to our team.

In this section

Adoption Hours

Monday - Friday 2pm - 7pm
Saturday - Sunday 12pm - 5pm

Animal Support Center

Admission services by appointment only
Same-day appointments may be available
(614) 777-7387 ext. 208

Contact Us

Phone (614) 777-7387 Fax (614) 777-8449
3015 Scioto Darby Executive Ct
Hilliard OH, 43026
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Official pet waste removal service

Adoption Hours

Monday - Friday2pm - 7pm
Saturday - Sunday12pm - 5pm

Animal Support Center

Admission services by appointment only
Same-day appointments may be available
(614) 777-7387 ext. 208

Phone (614) 777-7387
  Fax (614) 777-8449
3015 Scioto Darby Executive Ct
Hilliard, OH 43026
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Animal Support Center

Call (614)777-7387 ext. 208 to schedule a help session appointment.
Appointments are available seven days a week and same day appointments may be available.
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