Help an Animal

Report Animal Cruelty

Animals can't speak for themselves. They rely on humans like you who care about their well-being.  If you know an animal that has been abandoned, neglected or mistreated, please let us know so we can investigate or direct you to the proper resource. Don't wait.... a day can be an eternity for an animal in distress.

We take all reports of animal cruelty very seriously here. Please call us at (614) 777-7387 ext. 250 to reach confidential voice-mail. We need the street address and zip code where the animal is located. Leaving a return phone number allows our Cruelty Dispatcher to contact you for further information.

All calls are completely confidential.

How to report:

  • An online form here
  • Leave a voicemail, 24 hours a day: (614)777-7387, ext 250
  • For stray dogs, or dogs running loose, contact Franklin County Animal Care & Control at (614) 525-3400.

Please note:  we do not pick up stray cats or kittens.  There is no agency in Central Ohio that provides this service.  Our Admissions Department will accept stray cats/kittens that are candidates for adoption (not wild/feral).

How to recognize animal cruelty:

  • Extremely thin, starving animals.
  • Wounds on the body.
  • Patches of missing hair.
  • Limping.
  • Dogs who are repeatedly left alone without food, water or shelter, often chained or locked up in a yard.
  • Animals that have been abandoned by their owner.
  • An owner striking, or otherwise physically abusing an animal.
  • Tick or flea infestations.  Flystrike -- open wounds on ears and/or nose caused by biting flies.
  • Animals with an injury or illness who have not received medical care.
  • Embedded collars/chains around the neck.
  • Animals whose hair is severely matted.
  • Intentionally fighting animals.

Lost & Found

Lost and Found Pets

If you’ve lost your pet, start looking immediately.  Always leave recently worn clothing at your front/back doors so the animal can smell its way back.  Ask your neighbors to open their garages and sheds in case your pet has become trapped inside.  Cats often return very early in the morning.

Act Quickly
Post flyers in the area where the animal was last seen. Make sure it’s easy to read, brief and large with an accurate picture and details about identifying markings. Hit the streets and hand the flyers out to everyone and anyone. Because people are typically very helpful in looking for a lost pet.

Post Notices

  • (online database)
  • Local grocery stores
  • Community centers
  • Schools
  • Gyms
  • Playgrounds
  • Parks
  • Close Neighborhoods
  • Veterinary offices
  • Traffic intersections


Click here for a sample flyer.

Also, use your social networks like Facebook to post and allow people to share.

Call your local dog warden if you live in a municipality.

Call Mary Jane Stockdale at (614) 471-7397. She is a lost/found service.

Don’t Give Up

Animals who’ve been lost for months or even years have been reunited with their owners.

A pet—even an indoor pet—has a better chance of being returned if he/she always wears a collar and an ID tag with your name, address and telephone number. Ask your veterinarian about permanent methods of identification (such as microchips).

Visit Local Shelters

Ohio statute provides no requirement for the sheltering and holding of stray cats, therefore, most county and municipal governments do not provide for the pick-up and sheltering of cats. As a result, the local animal control facility only provides animal control services and sheltering for dogs. The Capital Area Humane Society will accept stray cats from within Franklin County through our  Animal Support Center.

Columbus Humane

Please come in person to look for your cat. Stray dogs are automatically transferred to the Franklin County Animal Shelter. Our staff will assist you in looking at the cats currently in our facility. We hold animals that seem to be owned for two full days (not including the day of admission or disposition). Apparently un-owned stray cats are held for one full day. All incoming dogs, cats, rabbits and ferrets are screened for the presence of a microchip.  We also list all found stray cats over 2 months of age on's database.

The Franklin County Animal Shelter

The Dog Shelter provides general information on their website, regarding lost dogs, but states “Due to the large number of dogs received daily at the Shelter, we are unable to positively identify or answer questions about lost dogs over the phone.”

Pet FBI (Pets Found by Internet)

This service is available online, without charge to anyone who has lost or found a pet.  Please post on their online database as well as their Facebook page.

Franklin County Auditor

The Franklin County Auditor is responsible for the licensing of dogs in Franklin County. The auditor’s website,, includes a lost and found page limited to dogs. The website also features a searchable database for dog license numbers.

In this section

Adoption Hours

Monday - Friday 2pm - 7pm
Saturday - Sunday 12pm - 5pm

Animal Support Center

Admission services by appointment only
Same-day appointments may be available
(614) 777-7387 ext. 208

Contact Us

Phone (614) 777-7387 Fax (614) 777-8449
3015 Scioto Darby Executive Ct
Hilliard OH, 43026
Premiere Partners
Official pet waste removal service

Adoption Hours

Monday - Friday2pm - 7pm
Saturday - Sunday12pm - 5pm

Animal Support Center

Admission services by appointment only
Same-day appointments may be available
(614) 777-7387 ext. 208

Phone (614) 777-7387
  Fax (614) 777-8449
3015 Scioto Darby Executive Ct
Hilliard, OH 43026
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Animal Support Center

Call (614)777-7387 ext. 208 to schedule a help session appointment.
Appointments are available seven days a week and same day appointments may be available.
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